Terms & Conditions

By using the services of Welkies Logistics  (“Welkies”, “we”, “us”, or “the Carrier”), the customer (“Merchant”) agrees to be bound by the following Terms & Conditions, which govern all shipping and logistics services provided by Welkies.

1. Definitions

1. Carriage means the whole or any part of the transportation, loading, unloading, handling, storage, and all related services undertaken by Welkies in relation to the Goods.

2. Carrier means Welkies Logistics.

3. Freight includes all charges payable to Welkies in accordance with applicable tariffs unless otherwise stated.

4. Goods means the whole or any part of the cargo accepted for shipment, including packaging and any container not supplied by Welkies.

5. Merchant includes the shipper, consignee, receiver, holder of the Goods, owner, or any person acting on behalf of such persons.

6. Person includes an individual, corporation, or other legal entity.

7. Subcontractor includes any third-party service provider, agent, or partner engaged by Welkies to perform any part of the Carriage.

8. Terms & Conditions refers to all provisions, rights, obligations, limitations, and clauses contained herein.

9. Vessel means any waterborne craft used in the Carriage, whether feeder or ocean vessel.

2. General Terms

1. All Goods submitted for shipping must comply with applicable local and international transportation, customs, aviation, and maritime laws.

2. The Merchant is solely responsible for providing accurate shipment details, including description, weight, value, and contents of the Goods.

3. Payments shall only be deemed valid when made through Welkies’ designated payment channels and supported by an official receipt.

4. The Merchant shall not modify any shipping address provided by Welkies. Welkies shall not be liable for loss arising from incorrect address entries supplied to vendors or suppliers.

3. Inspection of Goods

1. Welkies reserves the right, but is not obligated, to open, scan, inspect, weigh, or measure any package or container at any time.

2. If Goods cannot be safely or lawfully carried, Welkies may, without notice, take any reasonable action including storage, repacking, continuation, abandonment, sale, or disposal of the Goods.

3. Such action shall constitute due delivery, and all related costs shall be borne by the Merchant.

4. Welkies shall not be liable for any loss, delay, or damage arising from actions taken under this clause.

4. Prohibited & Restricted Goods

1. Welkies strictly prohibits the shipment of the following items without proper documentation or approval:

• Weapons, explosives, flammables

• Drugs or controlled substances

• Chemicals, toxic or hazardous materials

• Liquids, powders, gases

• Counterfeit goods

• Contraband items

• Cash, jewelry, or undeclared high-value items

2. Required documentation may include MSDS, Ocean Transport Safety Certificates, or Test Reports.

3. Failure to provide required documentation shall result in inspection, penalties, refusal, or disposal of the Goods at the Merchant’s expense.

5. Legal Action Clause

If illegal, undeclared, or prohibited Goods are discovered:

1. Welkies reserves the right to hand the matter over to law enforcement authorities.

2. Legal action may be pursued against the Merchant.

3. All shipments under the Merchant’s name may be suspended permanently.

4. No refund shall be issued.

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6. Freight, Charges & Payment Terms

1. Freight is fully earned upon loading of the Goods and is non-refundable.

2. Base advertised rates apply only to normal/light cargo of 1 CBM and above.

3. Higher rates apply to:

• High-value goods

• Machinery and equipment

• Vehicles, motorcycles

• Goods with batteries, liquids, gas, powder

• Baby diapers, televisions, and goods packed in bales