Privacy Policy

Welkies Logistics is committed to safeguarding the privacy and personal information of all customers who use our freight, shipping, logistics, and delivery services.

This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1.1 Information We Collect

We may collect the following types of information:

Full name, address, and contact information
Identification documents where required by law
Shipment details, including item description and declared value
Payment details and transaction history
CCTV footage within our premises for security purposes
Digital data submitted through our website or online forms

1.2 How We Use Your Information

Your information is used for:

Processing and managing shipments
Verifying customer identity and preventing fraud
Communicating shipment updates
Legal compliance and law-enforcement requests
Internal reporting and service improvement

1.3 Sharing of Information

We may share your information ONLY in the following situations:

With customs, law-enforcement agencies, or regulatory authorities
With third-party logistics partners assisting with delivery
When legally required by court order, warrant, or government directive

Welkies Logistics does not sell customer information to third parties.

1.4 Data Protection & Security

We implement strict administrative, technical, and physical security measures to protect all stored information from unauthorized access, alteration, or misuse.

1.5 Customer Rights

Customers have the right to: